Returns & Exchanges

At KittySupps, we want your feline-inspired fashion to fit perfectly, which is why we offer a 30-day window for returns or exchanges on all unworn apparel. Ensure all original tags are attached and the items are free of pet hair or scent to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully fold your apparel and place it in the original shipping mailer or a secure envelope, ensuring the packing slip is included.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any old shipping marks.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.