Frequently Asked Questions
Everything you need to know about your KittySupps order.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your products ethically sourced?
Yes, KittySupps is committed to ethical manufacturing. We partner exclusively with suppliers who follow fair labor practices and utilize sustainable materials whenever possible.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.